Website privacy notice
This notice explains how information submitted through therehab.clinic is handled. Clinical records are managed through separate clinic processes.
Information you may provide
When you use an appointment, contact or referral enquiry form, the website may collect your name, telephone number, email address, selected service, a short message and your consent to be contacted. Basic technical information such as an IP address and browser user agent may also accompany a form submission for security and troubleshooting.
Why we use it
We use website enquiry information to respond to your request, help direct you to an appropriate clinic service, arrange follow-up and protect the website from misuse or automated spam.
Please do not send detailed medical records through ordinary website forms
The website forms are designed for brief enquiries and callback requests. Do not include detailed diagnoses, medical reports, identification documents or other highly sensitive clinical information unless the clinic has directed you to an approved secure channel.
Who may access an enquiry
Access should be limited to authorised clinic personnel who need the information to respond to the request or support the relevant administrative process. Information may also be processed by service providers that support the website, hosting or email systems, subject to the safeguards applicable to those services.
How long information is kept
Website enquiries should be retained only for as long as reasonably necessary to respond, maintain appropriate administrative records and meet applicable legal or operational requirements. Retention for clinical records is governed separately from general website enquiries.
Website analytics and cookies
Essential session technology may be used for security features such as form protection. If optional analytics are enabled in future, this notice should be updated to explain what is collected and the choices available to visitors.
Your questions and requests
If you have a question about information submitted through this website, contact The Rehab Clinic at info@therehab.clinic or +256 752 045 865.
Medical information on this website
Website content is provided for general education and service information. It does not replace individual assessment, diagnosis or medical advice from a qualified health professional. If you are experiencing a medical emergency, seek urgent medical care through the appropriate emergency service or health facility.
Last updated: 26 August 2026. This website notice should be reviewed whenever the clinic changes its forms, analytics, hosting or information-handling processes.